Shipping and Return Policy
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PROCESSING
Please allow 3-5 business days for our team to process your order of in stock items. Orders received after 5 PM ET will be processed on the next business day. Some items are made on demand and require a specific amount of lead time before items are available for shipping. See below for general lead times.
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Polo Shirt: 5 business days
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Hat: 5 business days
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Coin: In stock
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Glass: In stock
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Patch: In stock
SHIPPING
Once processed, we typically ship orders via USPS First-Class Mail and do not ship on U.S. holidays. First-Class Mail packages are delivered in 3-5 business days, and small packages in 3-7 business days. We do not support tracking information or international shipping.
See below for our shipping rates.
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Polo Shirt: $7.13
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Hat: $6.88
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Whiskey Glass Set: $10.28
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Coin: $5.24
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Patch: $0.73
Shipping rates are added to the sales price of the item.
RETURNS
We offer refunds and exchanges of unworn, unwashed and unused or defective merchandise within 30 days of the original order date. Return postage will be the responsibility of the buyer. Shipping and processing fees are nonrefundable.
If items are damaged or faulty, contact the Business Manager. Arrangements will be made to rectify the issue. We will gladly reimburse the buyer for return postage fees if applicable.
DELAYS
If you have not received your order within 21 days of purchase, please reach out to the Business Manager. We cannot be responsible for carrier delays.
You can contact the Business Manager at (703) 552-8174 or email businessmngr@marinecorpsmustang.org with questions or concerns.